Revenue lost to missed calls & slow response
45% of calls to UK SME installers go unanswered—costing £25k-£100k annually. Homeowners request multiple quotes; first response wins the survey slot. 20-25% of booked surveys are no-shows (wasted surveyor time). Manual grant admin delays installs and triggers £5k-£15k compliance penalties. And it's all manual call answering, survey scheduling, BUS grant tracking—that you can't scale without hiring more admin staff.












