BureauBooks™ is The Agent Bureau's credit control desk for UK SMEs. Managed Smart Assistants chase invoices politely and relentlessly so debtor days fall—without the awkward call—with human oversight and UK data residency. From £499/mo ex VAT — reliable capacity, not another DIY AI experiment.
Late payment doesn't feel like a spreadsheet problem—it feels like dreading the call to a client you still need next month. BureauBooks™ chases invoices politely and relentlessly—so debtor days fall while Arthur, James and George own the credit desk alongside your team.
You're delivering all day; reminders only happen when cash gets scary. Clients ignore the first email. Your bookkeeper sends statements; nobody owns the phone call that actually gets paid. Statutory interest exists—you never claim it because the relationship feels fragile.
Your credit control desk. Late payment traps cash and eats owner hours; BureauBooks™ takes the chase off your plate.
Arthur, James and George upgrade your credit capacity—multi-step email, SMS and phone cadences tied to Xero, QuickBooks or Sage. From £499/mo ex VAT, chase status lands in BureauCRM™ Money View.
Late payment is linked to roughly 38 UK business closures a day, and affected firms spend about 86 hours a year chasing. Model your overdue book below—then see what a credit desk that never goes quiet recovers.
Upgrade your credit control
Smart Assistants on your team from £499/mo — polite chase until paid
Lives in Xero / QuickBooks / Sage
Reminders tied to real invoices — not a parallel spreadsheet
Tied to Money View
Chase status lands in BureauCRM™ — so the Bureau knows who is safe to book again
Estimated aged debt recovery
£10,000
40% recovery rate from persistent professional follow-up on 90+ day debt.
Aged debt target
£25,000
Prevented write-offs / yr
£18,000
Total benefit
£28,000
A managed credit desk—not a one-off angry call when cash runs dry. Arthur, James and George run polite chase sequences, statement discipline and measured escalation inside the tone bands you approve.
Multi-step email, SMS and phone cadences that stay professional—so debtor days fall without you burning the client relationship.
Built for Xero, QuickBooks and Sage—reminders and outcomes tied to real invoices, with aged-debt reviews before balances become emergencies.
Clear steps from friendly nudge to firmer notice, including Late Payment Act awareness where appropriate. You approve the tone; we execute consistently.
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Fig. 05-A — Stack compatibilityAuto-rotating / click to pin
Smart assistants are AI-powered team members that handle routine administrative tasks with human-level understanding.
Unlike basic automation or chatbots, they adapt to your business processes, learn your preferences, and work alongside your team to eliminate the drudgery that holds UK SMEs back.
They comprehend context, nuance, and intent—not just keywords. They can handle complex requests, understand your business terminology, and make informed decisions.
They log into your existing tools—Xero, HubSpot, Slack, Gmail—just like a human employee. No new platforms to learn, no complex APIs to configure.
Every smart assistant works under human supervision. Your dedicated account manager reviews their work, handles edge cases, and ensures quality standards are always met.
They improve over time, learning from feedback and adapting to your evolving business needs. What starts as basic task automation becomes an indispensable extension of your team.
Arthur, James and George run credit control—so you don't have to make the awkward call.
01WaitlistCredit Control & Finance
A meticulous and polite Finance Assistant designed to optimise cash flow and reduce debtor days. I remove the "awkwardness" from c...
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02WaitlistCredit Control & Finance (Real Estate)
I remove the emotion from chasing money. I handle the entire arrears process—from polite "gentle nudges" to formal "Section 21" wa...
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03Pre-orderPractice Assistant & Junior Accountant
I am the solution to the "Productivity Wall" facing UK firms. I handle the "boring" work that consumes your junior staff: sorting...
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Solutions explain the Cash Flow outcome. Products are what you buy — staffed desks that write into BureauCRM™ so every touch shares one clean record.
BureauBooks™ is for UK SMEs. These playbooks show how the same managed desk fits industry vernacular and systems—without narrowing who the product is for.
Renewable energy & clean tech
Ava, Daniel & Ryan; plus Ruby, Mia, Alice
Property, lettings & real estate
Isobel, Sophie, James, Eleanor & Victoria
UK professional trades & field maintenance
Thomas, David, Liam & Sophie; plus Ruby, Arthur & Sarah
Healthcare (clinics, dental, primary care)
Clara, Emma & George; plus Ethan & Olivia
Recruitment agencies & staffing
Caleb, Chloe & Alex
Construction, facilities & field services
Thomas, Liam, Jack & David
Insurance brokers (SME)
Oscar, Ruby, Arthur & Isobel
Accountancy & payroll practices
George, Arthur, Ruby & Isobel
R&D tax & innovation advisers
Natalie, Diana, Alice & Mia
Early years, nurseries & childcare
Emma, Lucas, Lily & Clara
Adult social care & domiciliary
Clara, Lucas, Emma & Olivia
Agriculture & farming SMEs
Harry, Sarah, Ruby & Arthur
Waste & environmental services
Robert, Sarah, Arthur & Ruby
Logistics, haulage & distribution
Sarah, Ruby, Arthur & Isobel
UK SMEs lose working capital to silence after the invoice—not to lack of profit. Below is citation-aware evidence on late payment, plus a calculator to model the cash impact on your book.
38/day
Late payment is linked to roughly 38 UK business closures a day—about 14,000 a year—cash that never arrives after the work is done.
Source: DBT late payments research / Small Business Commissioner (2025)
86 hrs
Affected UK businesses spend an average of 86 hours a year chasing late invoices—owner time that should be on delivery or winning work.
Source: DBT / Small Business Commissioner late payments research 2025
44%
Nearly half of SME invoices are paid late. UK firms are owed around £26bn at any moment—working capital trapped in other people's ledgers.
Source: DBT late payments research impact on UK economy
£21.4k
Among small firms owed money, QuickBooks research put the average outstanding at about £21,400—enough to stall payroll, stock and growth plans. BureauBooks™ upgrades credit control so Smart Assistants own the chase alongside your team.
Source: QuickBooks 2025 small business late-payment findings
WORKING CAPITAL RELEASED
£35,000
Debtor days reduction
21 days (-35%)
ROI
292%
Model assumes 35% debtor days reduction from automated reminders and professional credit control. Cash released is one-time working capital improvement. Actual results depend on debtor profile, payment terms, and collection discipline. Not financial advice.
BureauBooks™ works where invoices already live—Xero, QuickBooks, Sage—so chasing is tied to real balances, not a forgotten to-do list.
Showing integration 1 of 5: Xero
From £499/mo ex VAT—Smart Assistants upgrading your credit control so 86 hours a year of owner chasing and trapped cash ease. Bundle into The Back Office with Desk, CRM and Reach.
14-day deployment · 30-day performance probation on every plan.
Billing term
Rolling monthly · no long-term lock-in
Rolling monthly · no long-term lock-in
Rolling monthly · no long-term lock-in
Bundle savings
Pair with BureauDesk™, BureauCRM™ and BureauReach™ for The Back Office—calls answered, leads chased, invoices paid. See your live estimate on the products page.
Real UK engagements. Named operators. Measurable outcomes — so the 14-day probation isn't a leap of faith.
Big-budget automation programmes and enterprise rollouts often stretch for months before teams feel the benefit. Your managed smart assistants can go live in about 14 days. Our managed onboarding protocol works alongside your existing tools and workflows—so day-to-day disruption stays low and your stack is not replatformed overnight.
We map your SOPs, tone of voice, and escalation protocols.
We configure the assistant's knowledge base to support your team's workflows and culture.
You test the assistant in a safe, offline environment.
The assistant receives live login credentials and begins work.
Deploy your managed smart assistant today. If, after 14 days, you do not see a tangible reduction in workload, we will offboard the assistant and refund 100% of your first month's invoice. No tribunals, no questions asked.
Every assistant comes with dedicated account management and human oversight. These aren't faceless bots—they're part of your team, backed by ours.
