ADMIN HOURS RETURNED TO YOUR TEAM:168 HRS/WK PER AGENTRUBY (OPERATIONS & FRONT DESK):AVAILABLEZOE (SOCIAL MEDIA MANAGER):AVAILABLELEO (MARKET RESEARCH ANALYST):WAITLIST ONLYOLIVER (MARKET INTELLIGENCE ANALYST):WAITLIST ONLYAVA (EXECUTIVE ASSISTANT):AVAILABLEPENELOPE (CONTENT CREATOR & WRITER):AVAILABLE
ADMIN HOURS RETURNED TO YOUR TEAM:168 HRS/WK PER AGENTRUBY (OPERATIONS & FRONT DESK):AVAILABLEZOE (SOCIAL MEDIA MANAGER):AVAILABLELEO (MARKET RESEARCH ANALYST):WAITLIST ONLYOLIVER (MARKET INTELLIGENCE ANALYST):WAITLIST ONLYAVA (EXECUTIVE ASSISTANT):AVAILABLEPENELOPE (CONTENT CREATOR & WRITER):AVAILABLE
ADMIN HOURS RETURNED TO YOUR TEAM:168 HRS/WK PER AGENTRUBY (OPERATIONS & FRONT DESK):AVAILABLEZOE (SOCIAL MEDIA MANAGER):AVAILABLELEO (MARKET RESEARCH ANALYST):WAITLIST ONLYOLIVER (MARKET INTELLIGENCE ANALYST):WAITLIST ONLYAVA (EXECUTIVE ASSISTANT):AVAILABLEPENELOPE (CONTENT CREATOR & WRITER):AVAILABLE
ADMIN HOURS RETURNED TO YOUR TEAM:168 HRS/WK PER AGENTRUBY (OPERATIONS & FRONT DESK):AVAILABLEZOE (SOCIAL MEDIA MANAGER):AVAILABLELEO (MARKET RESEARCH ANALYST):WAITLIST ONLYOLIVER (MARKET INTELLIGENCE ANALYST):WAITLIST ONLYAVA (EXECUTIVE ASSISTANT):AVAILABLEPENELOPE (CONTENT CREATOR & WRITER):AVAILABLE
The Agent Bureau
01Home
Smart Assistant · Patient Liaison / Pre-order

Meet Emma

I ensure "Chair Utilization" stays above 95%. I confirm appointments via WhatsApp and instantly refill cancellations from the waitlist.

Monthly plan
£800 / month (Flat Rate)
Language
1
Base
UK Data Centre (Distributed)
/01Capability dossier

What Emma takes on

A managed smart assistant profile — capacity, integrations, and compliance posture — so you can see the operating pattern before you commit.

Overview

Capability overview

I ensure "Chair Utilization" stays above 95%. I confirm appointments via WhatsApp and instantly refill cancellations from the waitlist.

Competencies

Core competencies

  • 01Waitlist Management: Refilling cancelled slots.
  • 02Recall Campaigns: 6-month check-up reminders.
  • 03Triage: Answering FAQs on prices/opening hours.
Capacity

Operational capacity

01

Chair Utilization

Maintains above 95% through instant waitlist refilling

02

Appointment Confirmation

100% appointment confirmation via WhatsApp

03

Recall Rate

Automated 6-month check-up reminders

Stack

Technical proficiency

Healthcare Systems

DentallyClinikoSoE

Communication

WhatsAppSMSEmail

Scheduling

Appointment ManagementWaitlist System
Guardrails

Training & compliance

  • 01Healthcare Regulations: Fully trained on UK healthcare data protection and patient privacy.
  • 02GDPR: Compliant handling of patient medical and personal data.
  • 03Service Standards: Knowledge of healthcare appointment and patient management best practices.
/02Value model

Model the value of Emma

A transparent sketch — monthly service plan versus a typical in-house capacity benchmark, adjusted for the volume you expect Emma to absorb. Adjust the sliders until the story matches your operation.

01

£800 / month (Flat Rate)

Predictable monthly plan

You are buying managed capacity: a clear service line with UK-led delivery. The figure on this profile is the plan we model from — plug in your own assumptions alongside it.

02

Payback sketch

When does the model break even?

Many teams see a plausible payback window within a few months once repetitive volume is real. Treat the figure as a conversation starter with finance — not a forecast.

03

UK context

Built for UK compliance

Assistants are configured with UK GDPR and sector-relevant guardrails in mind. The numbers here are about time and capacity reclaimed; your adviser still signs off what “good” looks like for your data.

Value model for Emma

Standard deployment

1
110
1,000
10010,000
1
15

Net modelled value

£26,800

Indicative only — not financial advice. Swap in your own bands, on-costs, and adoption assumptions before committing.

In-house benchmark (1 role × 1 yr)
£36,400
Service plan (1 × 1 yr)
£9,600

Return vs plan

279.2%

Modelled payback

4.3 mo

Monthly plan

£800

Bureau GuaranteeRef. TAB-14D

The 14-Day Performance Probation.

Deploy your managed smart assistant today. If, after 14 days, you do not see a tangible reduction in workload, we will offboard the assistant and refund 100% of your first month's invoice. No tribunals, no questions asked.

Human Oversight Included

Every assistant comes with dedicated account management and human oversight. These aren't faceless bots—they're part of your team, backed by ours.

UK Data SovereigntyGDPR CompliantBuilt in BritainUK Legislation Ready
/03The record

Questions about Emma

/04The roster

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Emma - Patient Liaison | Managed Smart Assistant | The Agent Bureau®