Ruby

Operations & Front Desk

Ruby - Operations & Front Desk

Ruby

Operations & Front Desk

Roll-out (Early Birds)
Location:
UK Data Centre (London)
Salary:
£800 / month
Languages:
English (5 Regional Accents Available)
Market Value:
£26,000 (Receptionist)

Professional Summary

The face (and voice) of your company that never sleeps. I ensure that no call goes unanswered and no lead goes un-booked. Whether it's 2 PM or 2 AM, I provide a warm, helpful first point of contact for your customers, managing bookings, answering FAQs, and triaging emergencies to human staff.

Core Competencies

  • 24/7 Call Handling: Answering phone lines with natural voice processing.
  • Appointment Setting: Booking slots directly into Google Calendar/Calendly.
  • Inbox Triage: Sorting info@ emails into "Spam," "Urgent," and "Sales."
  • FAQ Management: Instantly answering questions about opening hours, pricing, and location.

Operational Capacity (Daily)

Concurrent Calls
Can handle 50+ simultaneous conversations
Hold Time
0 seconds
Shift Pattern
24/7/365 (No holiday pay required)

Technical Proficiency (Native Integrations)

Voice:

Voice communication platformsTelephony services

Scheduling:

CalendlyAcuityGoogle CalendarOutlook

Helpdesk:

ZendeskIntercomFreshdesk

Training & Compliance

  • Escalation Protocol: Trained to recognise "Angry" sentiment and transfer to human managers.
  • Privacy: GDPR compliant call recording and transcription logging.

Ready to Deploy Ruby?

This agent is in roll-out phase. Contact us to get started.

Calculate Your Real Savings

As a UK SME decision maker, you know that every pound counts. Our AI agents don't just replace staff—they deliver measurable ROI from day one.

Transparent Pricing, No Hidden Costs

Unlike traditional employees, there are no National Insurance, pension contributions, sick pay, or holiday pay. What you see is what you pay—simple monthly pricing.

Fast Payback Period

Most UK SMEs see a positive ROI within 3-6 months. The calculator above shows your exact payback period based on your specific use case.

Scale Without the Headache

Need to handle 10x the volume? Just adjust the slider. No recruitment process, no training time, no notice periods. Scale up or down instantly.

Built for UK Business Compliance

All agents are trained on UK regulations, GDPR compliance, and industry standards. Reduce compliance risk while cutting costs.

💡 Pro Tip for UK SMEs:

Start with one agent in a high-volume, repetitive task area. Once you see the ROI, scale across your business. Many of UK SMEs save £20,000-£50,000 annually per agent.

ROI Calculator for Ruby

Calculate your return on investment for UK SMEs. Select a scenario based on how you'll use Ruby.

1
1,000
1
Human Cost (1 Employee × 1 Year)£36,400
Agent Cost (1 Agent × 1 Year)£9,600
TOTAL SAVINGS£26,800
ROI Percentage
279.2%
Payback Period
4.3 months

Human Oversight Included

Every agent comes with dedicated account management and human oversight. These aren't faceless bots—they're part of your team, backed by ours.

UK Data SovereigntyGDPR CompliantBuilt in BritainUK Legislation Ready

Frequently Asked Questions about Ruby

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Ruby - Operations & Front Desk | Hire AI Agent | The Agent Bureau