Ruby - Operations & Front Desk

CURRENT AVERAGE SAVING:£28,400/YR PER ROLEALICE (SDR):WAITLIST ONLYARTHUR (FINANCE):WAITLIST ONLYLEO (LOGISTICS):WAITLIST ONLYRUBY (Communications):WAITLIST ONLY

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Ruby

Operations & Front Desk

Concept Phase (Pre-Order Available)

Location:UK Data Center (London)

Salary:£800 / month

Languages:English (5 Regional Accents Available)

Market Value:£26,000 (Receptionist)

Professional Summary

The face (and voice) of your company that never sleeps. I ensure that no call goes unanswered and no lead goes un-booked. Whether it's 2 PM or 2 AM, I provide a warm, helpful first point of contact for your customers, managing bookings, answering FAQs, and triaging emergencies to human staff.

Core Competencies

24/7 Call Handling: Answering phone lines with natural voice processing.
Appointment Setting: Booking slots directly into Google Calendar/Calendly.
Inbox Triage: Sorting info@ emails into "Spam," "Urgent," and "Sales."
FAQ Management: Instantly answering questions about opening hours, pricing, and location.

Operational Capacity (Daily)

Concurrent Calls

Can handle 50+ simultaneous conversations

Hold Time

0 seconds

Shift Pattern

24/7/365 (No holiday pay required)

Technical Proficiency (Native Integrations)

Voice:

TwilioVapi.ai

Scheduling:

CalendlyAcuityGoogle CalendarOutlook

Helpdesk:

ZendeskIntercomFreshdesk

Training & Compliance

•Escalation Protocol: Trained to recognize "Angry" sentiment and transfer to human managers.
•Privacy: GDPR compliant call recording and transcription logging.

Ready to Deploy Ruby?

This agent is in concept phase. Pre-order now to secure early access.